Free Delivery

Shipping During Sales Events

At Rugs and Furniture Warehouse, we’re committed to getting your order to you as quickly and safely as possible — even during our busiest times.

Please note the following during major sales events (such as Click Frenzy, Black Friday, Cyber Monday, and Christmas Sales), as well as the days immediately after these promotions:

  • Dispatch from our Sydney warehouse may take 2–3 business days due to increased order volumes.

  • In-stock orders placed after 5pm on Fridays or over the weekend will be dispatched within 3 business days.

Courier networks may also experience delays due to high parcel volumes, which could affect your delivery timeframe.

We appreciate your understanding and patience during these peak periods, and thank you for choosing Rugs and Furniture Warehouse!

Free Delivery – Australia-Wide

We believe in keeping things simple — and that means no extra charges for shipping. The price you see at checkout is the final price. Shipping is free across Australia on all eligible items.*

Dispatch Times for In-Stock Orders:

  • Orders placed before 5pm (AEST), Monday to Friday, are dispatched the next business day.

  • Orders placed after 5pm Friday or over the weekend will be dispatched within 3 business days.

  • During public holidays, long weekends, or major sales events, dispatch times may extend to 2–3 business days.

For items not currently in stock, estimated dispatch dates are provided on the product page. For more information, feel free to contact our customer care team at [email protected].

Once your order is on the way, you’ll receive tracking details so you can follow its journey right to your doorstep.

Important Notes

  • Stock levels can change at any time and we cannot reserve items in your cart.

  • If a longer dispatch timeframe is shown on a product page, this is an estimate and may be subject to change based on operational conditions.

  • Some remote and limited-access locations may not be eligible for free delivery. If you’re unsure, please contact us with your postcode for clarification.

Health & Safety Measures

For the continued wellbeing of our staff and customers, we’ve implemented the following safety protocols:

  • Contactless delivery is in place. Our courier partners will leave your parcel in a safe place where appropriate – no signature required.

  • Our warehouse team follows strict hygiene protocols, including regular hand sanitisation and staying home if feeling unwell.

We’re proud to serve homes across Australia with stylish, quality rugs and furniture. Thank you for supporting a locally owned business!